Legal

Privacy

Last updated 12 October 2026. This policy covers digitalcrochet.com and is published by Digital Crochet LLC, 59-27 59th Drive, Maspeth, NY 11378, info@digitalcrochet.com, (845) 652-1022. Two audiences here: business owners who contact us or subscribe, and the clients whose details those owners store in the software. The rules are different for each.

If you contact us or subscribe

We collect your name, business name, business type, team size, email, phone, what software you use now, and anything you type in the notes field. We use it to set up your account and reply to you. We do not sell it, we do not run an automated follow-up sequence, and there is no newsletter.

Text messages (SMS)

Digital Crochet LLC sends text messages to customers who opt in by checking the SMS consent box on our forms or by giving verbal consent on a call. Messages include account setup and onboarding updates, appointment and call confirmations, invoices and payment reminders, service follow-ups, and requests for reviews. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

Your clients' data

When you use Digital Crochet, the client records, appointment history, notes and invoices you store belong to you. We process them on your behalf so the software works, and for nothing else. We do not sell them, mine them, or use them to market to your clients. If you leave, you export them Coming and we delete our copy on request.

Payments

We do not process your card payments and we do not store card numbers.

Where it is stored and for how long

On servers in the United States. Enquiry details are kept for two years from your last contact with us. Customer data is kept for as long as you are a customer, and deleted on request after you leave.

Your choices

Email info@digitalcrochet.com and ask for a copy of what we hold, a correction, or deletion. We will do it within 30 days and we will not ask you why.

Cookies and analytics

This marketing site sets no cookies. It counts visits with Vercel Web Analytics, which sets no cookies either. It records the page you visited, the site that sent you, your country, and your type of device and browser. It does not store your IP address and cannot follow you to other websites. We use it to see which pages are read and how many people ask for an audit. The app at app.digitalcrochet.com uses a session cookie to keep you logged in.