Nobody knows who has the logins
The person who set up the email has moved on, and the password is in somebody’s head.
IT infrastructure · Queens, New York City
Your computers, email and backups, looked after.
The machines and accounts your business runs on, set up properly and kept working.
Sound familiar?
It works until the day it does not.
The backup is somebody’s hard drive
Or there is no backup, and you find out which one it is the day a laptop dies.
Everyone shares one account
The same login for the whole shop, and it never changes when somebody leaves.
What we do
We set up the boring parts so they stop being your problem.
Machines and accounts
The laptops and the front-desk computer, and an account for each person instead of one shared login everybody knows.
Email and files
Email on your own domain, files somewhere more than one person can find them, and access that ends the day somebody leaves.
Backups you can test
A backup that runs on its own, and a check that what is in it can actually be put back.
How it works
From what you have now to something you can hand over.
- Tell us what you run on.
The machines, the email, where the files live, and who uses what. - You get a written plan and a price.
What gets set up, what changes for your staff, and a date we agree with you. - We set it up and write it down.
You get the list of accounts, what each one is for, and who has access to it.
Pricing
What it costs.
Setting it up
$150 / hour
- We look at what you have first
- An account per person, not one shared login
- Email on your own domain
- A backup that runs on its own
- One price, agreed in writing
Keeping it running
Priced after a call
- What we look after, written down
- What it costs each month, agreed before it starts
- Only if you want it, and never added without asking
We quote once we know how many machines and accounts there are. Looking at what you have costs nothing.
Straight answers
Questions about your IT.
What does it cost?
It is $150 an hour, or monthly care priced after a call. We look at what you have, then quote in writing before any work starts.
What counts as IT infrastructure?
The machines and accounts the business runs on: laptops and the front-desk computer, an account for each person, email on your own domain, shared files, the wifi and the backups.
Do you look after it after it is set up?
If you want that, we price it with the job and put in writing what we look after and what it costs each month. If you do not, we set it up, hand you the list of accounts, and that is the end of it.
What happens when a member of staff leaves?
Their access ends the same day, and their email and their files stay with the business. We set it up that way so it does not depend on anybody remembering.
What do you need from me?
A list of the machines and accounts you use, who uses what, and admin access to the email and the domain.
Do you only work with businesses in Queens?
No. We're based in Queens and work with businesses across New York City.
More from Digital Crochet
Other work you can hand off.
Connecting your apps together
Enter a customer once instead of into three tools. From $750.
MCP integrations
Let the AI tools you already use read and update your own systems safely. From $1,500.
Apps
Software built for how your business actually works. From $5,000, priced after a call.
Websites
New sites from $2,500. A fix for the one you have, $650.
CRM & appointments
Client records, a staff diary and NY-tax invoicing for salons, spas and gyms.
Get found on Google
Your Google listing and your reviews, looked after for $249 a month.
Tell us what you run on.
$150 an hour, or monthly care priced after a call. Tell us what you have, and you get a written plan and a price before anything changes.